ISO 9001 Documentation – Building an Effective QMS”

🧩 Course Outline:

Module 1: Introduction to ISO 9001 Documentation

• Purpose of documentation in a QMS

• Key definitions: documented information, records, procedures

• Overview of ISO 9001:2015 Clause 7.5

Module 2: Types of ISO 9001 Documentation

• Quality Policy and Objectives

• Quality Manual (optional but beneficial)

• Process maps and procedures

• Work instructions and SOPs

• Records and forms

Module 3: Document Control (Clause 7.5.3)

• Document identification and approval

• Version control and change management

• Access and distribution

• Retention and disposal

Module 4: Building a Documented QMS

• Mapping processes to clauses

• Writing clear, user-friendly documents

• Templates and formatting standards

• Real-life examples and sample templates

Module 5: Internal Auditing of Documentation

• Evaluating compliance through audits

• Common nonconformities related to documentation

• Tips for continuous improvement

Module 6: Workshop / Case Study

• Analyze a sample company's documentation system

• Identify gaps and recommend improvements

At the end of the course, participants will receive a non-accredited certificate of participation.

Course language : English

Join us from anywhere — this course is offered as an interactive online workshop.

🧾 Target Audience:

- Quality Managers and Officers

- Internal Auditors

- ISO 9001 Implementation Teams

- Any professional involved in QMS documentation